FAQ

t

How much does a tow truck cost?

The cost of a tow truck can vary from job to job. This all depends on the type of vehicle you need to be towed and how far you need to go. In most cases, a local five to ten-mile tow is going to cost around $50 to $125. Long-distance towing usually will cost $2 to $4 per mile with a $75 hook-up fee. The average 40-mile tow should cost most customers, between$125 and $250. Check with your insurance policy to see what’s covered under your towing insurance.
t

Do I have to pay upfront for a tow truck?

Yes. When we tow your vehicle or provide any of our roadside assistance services, the payment is due upon the time of service. You’ll need to pay for the service and submit the paid invoice to your car insurance company.
t

My car is all-wheel drive, can it be towed?

We can tow your all-wheel-drive vehicle no problem! These vehicles do require a different process than two-wheel-drive cars. Vehicles that are two-wheel drive can be towed by merely lifting the front or rear wheels off the ground. However, an all-wheel-drive vehicle will need all four wheels off the ground. This is because all of the wheels are connected to the drivetrain by the driveshaft. If we lifted it by only two wheels, it would cause severe damage to the drivetrain. We can tow your all-wheel-drive vehicle using our flatbed tow trucks.
t

Can you tow motorcycles?

Yes, we can tow all kinds of motorcycles. As these vehicles only have two wheels, they’re inherently more unstable than cars and trucks. As a result, extra care is needed to ensure that it’s transported safely. Typically, we’ll tow your motorcycle with a flatbed tow truck as it’s one of the safest and stable methods for towing a bike. We also offer motorcycle carrier towing, which can help prevent wobbling or excessive movement during the tow. Our last method for motorcycle towing is a tow dolly. With a tow dolly, we’ll lift the front tire of your motorcycle and secure it to the dolly while the rear wheel stays grounded.
t

Can towing my car with an automatic transmission damage it?

We take care when towing all vehicles, especially automatic transmissions. These cars need to be towed with care to avoid damaging the transmission system. If towing with a flatbed is not an option, we’ll need to keep the drive wheels of your automatic vehicle on the ground, and towing will have to be kept to short distances.
t

Are your drivers properly trained?

All of our drivers have been extensively trained to ensure that your towing job is handled with the utmost care and attention to detail. We train our team to be the most knowledgeable professionals that provide the highest quality services on the market.
t

Can you tow vehicles in the snow?

Yes, we can! Our company offers a 24-hour towing service to assist in winter conditions. Our winter roadside assistance service can make winter driving a safer and less stressful experience for our clients, even when the unexpected happens. We have specialized tow trucks and equipment to make towing your vehicle in the snow safer and easier.
t

Do you tow abandoned vehicles?

Our company offers abandoned vehicle towing for our customers around Salt Lake! As a property owner or manager, you have the legal right to have a vehicle removed from your property that has been left without your consent. Cars can end up abandoned for all sorts of reasons, such as mechanical breakdowns, the result of a wreck, or even in the event of an arrest. If you need a company to remove it, then give us a call! When dealing with these abandoned vehicles, it’s always good to check with the local police department to make sure the vehicle isn’t stolen. If it is stolen, the police will take care of the removal instead.
t

Is towing hard on the vehicle?

Towing being hard on your vehicle isn’t an uncommon concern. However, while it’s possible for your car to be damaged during a tow, it’s unlikely. Our team of towing experts is fully certified, and our company is insured to handle your towing needs. This means that not only are our drivers fully trained, but they’re comfortable assessing your vehicle and it’s correct towing needs. Typically, flatbed towing is the usual method for towing your car, which prevents the risk of damaging your vehicle. However, if we need to tow your vehicle with two wheels on the ground, we know the proper techniques and have the appropriate equipment to tow your vehicle without damaging it.
t

Are you available 24 hours?

Yes! Our team is available 24 hours a day, 7 days a week to handle your towing job whenever emergencies happen. We understand that no one gets to choose when an emergency situation arises. That’s why we’ve made ourselves this available anytime, all year long. No one should have to stay stuck on the side of the road just because they’re having some car trouble. When you need help, you can depend on us.